iLink – TigerTMS

Freedom to Choose the Best Applications for your Hotel

Increase operational performance, save money, and enhance the guest experience. iLink – the leading middleware solution offering more certified integrations than any other company.

Your Central Communications Hub

iLink has become the gold standard for hospitality middleware providing certified interface connectivity between every leading PMS system to hundreds of hotel systems. It’s a one stop shop for many hoteliers, offering one connectivity solution for everything they need.

Connecting hundreds of hotel systems to over 100 Property management systems including:

Modular to meet your needs

Hotels are all unique, iLink integration provides scalability to reduce overall costs and improve operational productivity to all areas of your business;

Building Management Systems

Make huge savings on your energy costs, interface directly to the hotel BMS to automatically switch power on and off on guest check-in and check-out. Read More…

Work Force Management

Experience operational efficiencies with better employee management by working staffing schedules around guests check-in and check-out, assigning staff to the best place at the right time.

Internet Access

Meet the demands of today’s guest and provide quick, easy and user-friendly High Speed Internet Access, controlling access upon check-in and check-out, whilst guaranteeing bandwidth.

Guest Room TVs

Give the luxury of a home from home experience with IPTV integration to allow guests to use their own streaming apps throughout their stay, secure in the knowledge that once they check-out, their credentials are wiped and cannot be used by the next guest.

Guests Mobiles

Generate additional revenues and Integrate your Bring Your Own Device systems to the PMS to offer that Enhanced Guest Service and Upsell Opportunities: tailor promotions and special offers of hotel amenities, spa treatments etc.

Telephone Systems

Deliver the personal touch, integrate your PBX to know instantly the name and number of a guest using room phones to call hotel services; see information such as preferred language, VIP status, and allergy information.

House Keeping

Connect your guest information to the PMS to fulfil guest requests in an efficient way to satisfy guests’ needs.

Electric Vehicle Charging

Go the extra mile and provide auto billing for car charging, with auto billing directly allocated to the guest room, so there’s only one payment on check-out.

Call Accounting

Integrate record, report and charge for guest usage of telephones, charged automatically upon check-out.

Conferencing
Provide a professional working environment – integrate your conferencing facilities to your PMS and offer personalised Welcome signage, company display, telephony and WiFi.

A Dashboard for your Interfaces

At a glance reporting and analysis of live and real-time information of the status of all your system interfaces via the Dashboard, flagged as red, amber or green.

Simplicity in use

Support your business operations

Streamline operations with readily available interfaces between the PMS and the most popular hotel solutions – don’t wait months for a new interface to be developed.

Save costs

Select one solution for all your interfaces and remove individual purchases and multiple support costs.

Enhanced Experiences

Integrate your hotel technologies to personalise and meet the needs of guests to give that 5* experience.

Reviews

“TigerTMS iLink has definitely improved our interface operations at The Cologne Marriott Hotel and 6 other Marriott International hotels affiliated to the IT cluster. All have been using TigerTMS for several years.

We use iLink as the interface to display the names of guests from the hotel management programme Opera to the telephone on reception. It displays the charges from the telephone system as a report in iCharge, accessed by reception via a web page. It allows us to have the telephone charges, via the Opera hotel management program, to be displayed on the guest bill.”

“The iLink integration from TigerTMS is very stable and the performance has been exceptional. The exchange of data between the integrated systems is seamless and fast.

We are delighted with the iLink integration with the Samsung REACH IPTV system at the hotel. One of the biggest drivers was to reduce the need for paper by using a platform where the guests could receive general and personalised messages and communications on their in-room TV.

During the installation phase, the engineers were very professional and ensured the setup was fully functional and expectations met. The coordination was great despite being a remote installation. We highly recommend TigerTMS!”

iLink has afforded us many benefits, including:

Telephone cost reduced by 30%!
A seamless communication between front office and rooms
Improved operational support with the use of the Auto Attendant and automatic switchboard answering machine
Greater insight into operational performance through extensive reporting

iLink has enabled us to deliver an integrated system of systems. We no longer need to set up different servers or systems and monitor them separately. iLink provides a single connectivity environment giving flexibility, reliability, ease of access to systems.