The latest news from TigerTMS and the Hospitality Industry
The latest news from TigerTMS and the Hospitality Industry
The latest news from TigerTMS and the Hospitality Industry
Latest News
“How-To” videos created for iCharge Enterprise
TigerTMS has embarked on a programme to create a series of how-to tutorial videos for their leading iCharge Enterprise solution. Videos will provide users with quick guides on how to make the most from their system. The first video explains in less than 2 minutes how to run and End of Day Report – one of the most useful reports you can pull from the iCharge Enterprise dashboard.
TigerTMS announces certification with Cloudbeds PMS
The award-winning, cloud-based solution designed to streamline operations, grow revenue faster and deliver memorable guest experiences is certified with iLink. With this integration, hotel and lodging businesses can experience a wider level of interface options in a cloud environment, to provide increased efficiencies across the property.
An update on our Tiger Adoption
The camera traps set by the WWF have recorded 13 tigers in the Khata Corridor – this is exciting news, it means not only have more young tigers made it through their first two years, but they are also now independent. The WWF’s work of protecting future generations of tiger families is working!
But efforts continue. The impact of climate change is having a huge effect on wildlife, the unusually hot and dry conditions have fuelled huge blazes across Nepal. Recently TigerTMS has examined our own carbon footprint in a bid to reduce our own impact on the world.
Valsoft expands its hospitality portfolio with the acquisition of TigerTMS
Montreal based Valsoft are specialists in the acquisition and development of software companies in vertical markets and announce the acquisition of TigerTMS.
Valsoft has a robust hospitality portfolio and the acquisition provides a perfect fit to develop further TigerTMS’s expertise and strength in the sector as the leading provider of hospitality applications worldwide.
TigerTMS will continue its plans for growth and development, delivering solutions that improve operational performance, increase productivity, and enhance the guest experiences.
TigerTMS customers will continue to receive the same high-quality solutions and level of support.
TigerTMS and NETxAutomation bring an unrivalled offering to tackle the energy crisis for the hospitality sector
More hotels can save energy and reduce costs with automatic shut-off of power to guest rooms when not occupied.
The power of iLink facilitates the integration with hundreds of PMS systems to countless BMS systems to enable hoteliers to remotely activate room control functions such as air conditioning, lighting, curtains, and shutters. It can even close down power to a room completely once the guest has checked out.
TigerTMS and PPDS Change the IPTV Landscape for Hoteliers
TV is no longer just a box that plays programmes, it’s a medium that conveys much more since TigerTMS and PPDS have joined forces to bring the full potential of Philips professional displays to the hospitality sector.
Using the power of iLink, our middleware solution connects the PMS to provide offerings via the in room TV to enhance the guest experience, including personalised welcome messages in their language of choice, view bill, express check out, and to give that home-from home experience, it enables guests to sign into their personal streaming devices such as Netflix – secure in the knowledge their details are cleared when they check out.
With over 200 hotels in Europe using iLink to interface this TV solution to the Hotel PMS, this offering has undeniably become an indispensable part of the guest experience and we look forward to working with many more hoteliers so they too may provide the ultimate guest experience with their in-room TV offering.
TigerTMS presents at HOSPACE 2022 – Building Future Prosperity with Freemium Technology
This recorded session presented by CEO John Owen explains why TigerTMS has made a brand-new version of iPortal, the award-winning Mobile Guest Services solution, available as a freemium product that delivers instant benefits to the hotelier and guest.
CNN and TigerTMS join forces to offer unique solution to a deserving sector
TigerTMS has partnered with CNN International Commercial (CNNIC) to provide a Free Mobile Information Tool for Hospitality. AskMeTiger (askmetiger.com) is a mobile guest services solution that provides branded venue information to enhance guest engagement, simply by scanning a QR-code.
Based on iPortal – the platinum version of the leading mobile guest services offering, this entry level version is restricted with the number of features available and has no integration to offer the richer facilities such as F&B order and pay, speed dial to hotel departments, or automatic checkout.
AskMeTiger is aimed at smaller venues such as guest houses, smaller hotels, holiday homes and holiday parks etc – who do not require advanced features or integration.
iPortal selects Fetch as best of breed supplier to provide F&B order and pay facility within iPortal
TigerTMS and Fetch Group have partnered to bring to the market a Food and Beverage ordering module within the leading mobile guest services solution, iPortal.
Both leading brands will take iPortal integrated with Fetch to the market, serving the hospitality sector worldwide. Implementations are currently being worked on with a number of leading hoteliers, with plans to go-live imminently.
Launching our Tigerpedia Knowledge Base
Enhancing customer service for our customers so they can thrive in business is what we are all about. We constantly strive to find ways to support our own customers, resellers and partners, after all their success is our success. That is why we’ve created Tigerpedia, the TigerTMS knowledge base.
A wealth of important collaterals ranging from sales and marketing information, through to technical documents such as Installation Guides, End User Guides, and How do I information is available*.
Tigerpedia is also a forum where our customers, resellers, and both authorised and authorised services partners can share information, ideas, or ask and answer questions.
Read the full press release here.
*Access to content is based on allocated user profile.
An update on our Tiger Adoption
We’re pleased to report Khalika’s two youngsters are thriving, although camera footage shows Kalika has trouble with her front paw and is limping. It’s likely the injury was sustained defending her cubs. She is otherwise healthy, and has done a fine job teaching her young to hunt. Kalika’s cubs are around 18 months now, so should have grown their permanent canine teeth and catch their own prey. At around two years old, they will leave Kalika to establish their own territories, perhaps in the Khata corridor or in the two protected areas it connects – Bardia National Park in Nepal and Katerniaghat Wildlife Sanctuary in India.
2022 is the lunar year of the tiger, and marks 12 years since all 13 tiger range countries committed to doubling their wild tiger numbers. This bold mission is known as TX2 and is one of the most ambitious conservation goals for a single species. Through the WWF, steady progress is being made; in Nepal a recent tiger survey shows an estimated 235 wild tigers, nearly twice the number estimated in 2009. Numbers are also increasing in Bhutan, China and India. The WWF have made great progress, but there is still much to be done. That is why TigerTMS is offering to adopt a tiger on behalf of every client who takes any of our software solutions between now and Easter. It’s just one small way to give a little back to the conservation of this great planet of ours.
iLink certification with apaleo brings connectivity to hundreds of hotel applications for the most flexible Property Management System
TigerTMS is pleased to announce certification with apaleo – the widely used API-first property management app. The iLink – apaleo integration offers connection to hundreds of hotel applications with minimal effort to provide increased efficiencies across the hotel.
Epygi Partners with TigerTMS to Provide an Exceptional Hotel Solution
Epygi Technologies – a worldwide provider of Integrated Communications Solutions – has successfully completed interoperability testing with TigerTMS’s iCharge Enterprise solution. Epygi users can now provide a wide range of hospitality functionalities to their customers. This solution enables users to automatically Check In/Out, Line unbar/bar, see Maid Status updates, Minibar postings, DND updates and automated alarm call functionality.
TigerTMS in the News as it launches iCharge Enterprise
TigerTMS once again hits the press with its latest launch iCharge Enterprise, the next generation of the best-selling iCharge software. iCharge Enterprise provides the hospitality sector with effective communications management, with comprehensive data analytics and reporting.
TigerTMS in the News with our Sustainable Mobile Guest Services Solution
The Winter edition of HMI Magazine contains a great article about the Holiday Inn Express at Bicester Village and how they have benefited by implementing iPortal. “iPortal is a fabulous simple solution introduced in a number of our hotels in the UK. It took me under 60 minutes to configure the screen and buttons – just so simple yet so effective.” quotes the IT manager.
TigerTMS presents at HOSPACE – What do you get when you merge ‘the old with the new’?
Many hotels are locked-in to legacy architectures and practices which result in unnecessary costs and limited guest services. Watch the recorded session presented by CEO John Owen, illustrating two significant ways of reducing costs whilst simultaneously offering the hotelier the opportunity to provide an enhanced guest service and boost revenues. Often by leveraging existing tools, and introducing new low cost ones.
iPortal wins Guest Experience of Tomorrow Award!
We are proud to announce that TigerTMS is the Winner of the Guest Experience Of Tomorrow Award at Hotel360 for our mobile guest services solution, iPortal! Shaking off some hefty competition, CEO John Owen presented to the judges the benefits and advantages iPortal offers, and explained how it is reframing guest engagement for the industry.
John explains: “We are very happy to receive this award that recognises the innovation iPortal brings – it’s available on a competitive monthly subscription, it incurs NO development costs for the hotelier and NO App download by guests. Accessed easily via QR code, iPortal is easy to use, giving instant access to everything a guest needs before during and after their stay. We remove the necessity for hotels to provide printed material, and revenues increase through greater use of hotel amenities. iPortal is branded to the exact requirements of the property, and is created by the property using our self-use configurator, so no hefty development is required. iPortal is the next generation mobile guest solution able to do everything that an App can do – and more!!”.
Pandemic speeds up the growth of guest services technology
Whilst business travel remains low for many, the welcome demand of “Staycationers” has generated high occupancy and room rates. However, guests have set new demands on hoteliers that impact the decision of which hotel they select. New technology is an intrinsic factor in enabling Hoteliers to meet the revised Guest requirements and expectations. This article in HMI magazine touches on some of the issues hoteliers face, and links to our Whitepaper: The Future Of Guest Serices, where practical and sustainable answers on how to retune to offer a superior guest experience can be found.
Asteas adds iLink to their list of interface solutions for IACBOX
TigerTMS are delighted to work with Asteas, a company who shares our philosophy to provide hoteliers with integrated solutions that lead to a superior guest experience. Their IACBOX offering provides hoteliers with everything they need for flexible and easily managed high speed internet access.
Cloud Compliance Solutions endorse the benefits of iPortal from TigerTMS
Greg Black, Marketing Director at CCSI has written a fascinating editorial piece about “Creating the Better Hotel Guest Experience” for Hotel-Online. CCSI has partnered with TigerTMS to provide a cost effective and easy to use Suite of Hospitality Applications and Technology to assist hotels with their specific goals and requirements. The article is a great showcase of the solutions they can offer their clients as a result of our partnership.
TigerTMS helps hoteliers restructure their architecture to give better performance
TigerTMS are helping hoteliers to get the most out of their IT. Most hotels have their PMS system directly connected to every application, but this is unnecessarily complicated and expensive. Moving to a structure using middleware provides scalability, freedom and saves costs, as outlined in an article published in the Summer edition of HMI magazine.
Hospitality Partner Sign with TigerTMS
The partnership programme within TigerTMS continues to grow, with Hospitality Partner ApS, becoming the latest partner to deliver our market-leading middleware platform, communications and guest management systems, integrated voice and data solutions, and our latest technology for the guests’ mobile device.
Keynote given by TigerTMS’s CEO at HFTP Hangout
John Owen took virtual centre stage to be the special guest at the recent HFTP Hangout where he shared his expertise in the area of “Middleware, And How It Solves The Challenge Of Integration Issues For Hospitality”. Joined by an array of industry executives, John was able to impart his knowledge and educate participants on the benefits of a middleware solution that interfaces to a PMS and multiple hotel applications.
TigerTMS Promotes From Within
To support our rapidly growing business, we are very pleased to announce that two Senior Management Team members have been appointed into pivotal roles.
Adrian Seymour is taking the role of our Chief Product Officer. His depth of knowledge of the TigerTMS solutions will greatly support our Sales, Marketing and Development efforts. If you wish to reach out to Adrian he can be contacted at adrian.seymour@tigertms.com.
Suzanne Owen is to become our Customer Service Director. With many years’ experience in managing service delivery teams in the Hospitality industry, she has an unrivalled understanding of the needs of our customers, and a passion for ensuring the best possible outcomes.
TigerTMS Welcomes New Project Manager
We are delighted to announce that Hemington Vincent has joined our team as Project Manager for the Middle East and APAC regions. Hemington brings a wealth of Project Management knowledge with him, including multiple certifications and over 10 years of experience across multiple industries.
Hemington most recently worked for CADD Emirates, where he was responsible for the delivery of full ICT infrastructure and solutions projects across hospitality, healthcare, telecommunication, and government sectors.
Otrum announced as latest Partner to sign with TigerTMS
TigerTMS’s collaboration with Otrum affords hoteliers wider choice in selecting best of breed TV systems and brings extensive functionality to life, with targeted and relevant content delivered to TVs in the guest’s room.
TigerTMS technology to help hotels adapt after the pandemic
TigerTMS are supporting hoteliers in two key areas to help them adjust to operating post Covid. The first is to enhance hoteliers advertising and marketing reach to potential customers via iPortal. At the same time, we help minimise operational spend and help utilise best technologies. Read the full article published in the Spring edition of HMI magazine.
PPDS Teams with TigerTMS
TigerTMS’ announces its latest partnership with PPDS, the exclusive provider of Philips professional displays, bringing another level of interface for the hospitality sector and a one-stop solution for hoteliers around the globe.
Hospitality to Offer Alternative to Shrinking Market
The hospitality sector is set to provide with viable new business opportunities as the market for VoIP solutions becomes saturated.
A Cloud-based Solution to Guest Facing Apps
TigerTMS draws upon its vast experience and knowledge to develop new sustainable solutions that provide real tangible benefits for hoteliers during and after the pandemic.
The Importance of Guest Interaction in the Era of Covid
Download our latest whitepaper that explores the importance of guest engagement and interaction, and how in the current climate the right technology can lend itself to greater customer service and satisfaction.
Post Lockdown Checklist for Hotel’s who Closed their Doors
For hoteliers who closed their doors during the second lockdown, we’ve created a handy guide to ensure your TigerTMS systems are ready for hotel reopening.
The Big Cat is Back…
After almost 5 years ownership by Mitel Networks we have completed a management buy-out and we are once again an independent company, here to satisfy the demands of the Hospitality market with market-leading applications and middleware that drive guest satisfaction and loyalty.
WWF Tiger Adoption
Our name is coincidental, but we are passionate about supporting efforts to stop the drastically declining population of tigers. Since the beginning of the 20th century, the world has seen an approximate 95% reduction of these majestic creatures. In conjunction with the WWF, we have adopted 35 Tigers in the Khata Corridor in Nepal, helping fund projects that work with local communities to monitor tiger movements, reduce poaching and help people to realise the benefits of living in close proximity to wild tigers.
